frequently
ASKED QUESTION
Whether it’s about maintenance, warranties, or appointments,
find quick answers to common concerns here.
GOT ANSWERS.
Explore our most frequently asked questions to learn more about our
services, scheduling, pricing, and what makes us different.
No! Forget all about that old myth. As long as you follow the specifications given by the manufacturer (which can be found in your handy owner’s manual), your warranty is valid. At Car Repair Service, we always follow the manufacturer’s maintenance schedule. We’ll make sure your warranty remains valid and your car remains happy – for many miles to come!
Make sure your vehicle is serviced at the intervals specified in your owner’s manual or warranty booklet and keep clear records of your vehicle’s maintenance. Be sure to include the date, parts installed, vehicle identification number, and mileage recorded on the invoice. Keep your receipts in a safe place. If you have a service log in your owner’s manual or warranty booklet, we highly recommend that you use it.
Even if you lease a vehicle, you are responsible for all maintenance and repairs required to keep the vehicle in good working order as outlined in the owner’s manual.
Check your owner’s manual. It will give you all of the information you need regarding specific parts and service intervals. Make sure to read it thoroughly and note any exceptions or severe service notations. Warranties are there to protect the consumer, but you must follow the requirements.
Some are manufactured by the same supplier and may even be warrantied longer than original equipment parts. Aftermarket parts supplied by CARQUEST meet or exceed manufacturers’ specifications.
A timing belt, is a part of an internal combustion engine that controls the timing of the engine’s valves. Your timing belt should be changed every 50,000-70,000 miles, however every manufacturer is different. You should consult your owner’s manual to determine the correct replacement interval.
The average driver uses their brakes 75,000 times per year and takes for granted that they’ll work every time. Today’s brake systems are hydraulic and use brake fluid which is hydrophilic, meaning it can absorb moisture from the air. Once the hydraulic system has moisture in it, corrosion takes place and brake components fail. Brake fluid should be flushed periodically to keep corrosion under control. This procedure is not expensive and is included in many preventative maintenance schedules. Brake fluid should be handled with care. It will melt plastics and remove paint.
What if new car needs repairs other than regularly scheduled maintenance such as a break job or other repairs? Do i have to return to the dealer for these repairs? What if these repairs are covered under my warranty?
Antifreeze should be replaced every two years due to oxidation and deterioration of important additives. These additives lubricate the water pump and protect metal parts from rust and oxidation. They also help keep coolant hoses soft and flexible. Today we can recycle and clean old antifreeze, replacing the additives. Antifreeze is very toxic and not environmentally friendly so recycling makes good sense. The engine’s thermostat should also be replaced every 2 years to keep the engine operating temperatures in the proper range.
regular services saves transmission
Don’t replace It – We can fix It
Most transmission problem can be fixed with proper service and targeted repairs. Don’t fall for the expensive replacement myth when our expert technicians can solve the issue for much less.
Fluid flushes remove harmful debris & contaminants
Filter replacements prevent clogging & overheating
Filter replacements prevent clogging & overheating
Filter replacements prevent clogging & overheating
SUFFERING IN THE HEAT?
Your car’s A/C should be a refuge, not a nightmare
When temperatures rise, a broken A/C system can turn your vehicle into an unbearable sauna. Don’t let summer melt your plans or your patience.
Feeling hot and uncomfortable in your car?
A/C blowing warm air instead of cold?
Strange noises when A/C is running?
Unpleasant odors from your vents?
Our certified technicians diagnose and repair all issues quickly and affordably, getting you back to cool comfort fast.
BREAK FAILURE CAN BE FETAL
Don’t gamble with your safety or your family’s
Break problems don’t announce themselves until it’s often too late. Ignoring warning signs put you and your loved ones at serious risk on the road.
Hearing squealing or grinding when braking?
Feeling vibration or pulsation when stopping?
Car pulling to one side during braking?
Brake pedal feels soft or spongy?
Our certified break specialists provide through inspections and quality repairs using premium parts, ensuring your vehicle stops safely every time.
THAT WARNING LIGHT IS TRYING TO TELL YOU SOMETHING
Ignoring it could cost you thousands
Modern vehicles have sophisticated computer systems that monitor every aspect of your car’s performance. When a warning light appears, it’s your car’s way of asking for help.
Check Engine Light illuminated or flashing?
Poor fuel economy or performance?
Strange noises or vibrations from engine?
Failed emissions test or inspection?
Our advanced diagnostic equipment can pinpoint the exact issue, potentially saving you from expensive repairs or catastrophic engine failure.
IS YOUR CAR CRYING FOR HELP?
Regular maintenance is critical for longevity
Your vehicle is constantly giving you signals about its health. Ignoring these warning signs leads to expensive repairs and shortened vehicle life.
Unusual noises, vibrations, or smells?
Dashboard warning lights illuminated?
Decreased performance or fuel economy?
Fluid leaks or low fluid levels?
Our comprehensive maintenance service identifies and addresses issues before they become major problems, extending your vehicle’s life and saving you thousands in the long run.
STRANDED? WE COME TO YOU
Our mobile service truck brings the repair shop to your location
When your vehicle breaks down, you need help fast. Our fully-equipped mobile service truck can handle most repairs on-site, saving you time and towing costs.
Car won’t start at home or work?
Broken down on the side of the road?
Need emergency repairs but can’t get to a shop?
“My car broke down on the highway during rush hour. BOSS Mobile Mechanics arrived in 30 minutes and fixed my car right there. Saved my day!”
                                    – Sarah T., Satisfied Customer
IS YOUR ENGINE CRYING FOR HELP?
Dirty oil is slowly killing your engine
Your engine depends on clean oil to survive. Neglecting regular oil changes leads to expensive damage, reduced performance, and potentially catastrophic failure.
Engine running rougher than usual?
Check engine light illuminated?
Dark, dirty oil on the dipstick?
Can’t remember your last oil change?
Our certified technicians use premium synthetic oils and quality filters to protect your engine and extend its life. Don’t wait until it’s too late.
SUFFERING IN THE HEAT? WE COME TO YOU!
A/C repairs at home, work, or roadside
When temperatures rise, a broken A/C system can turn your vehicle into an unbearable sauna. Don’t let summer melt your plans or your patience. Our mobile technicians bring the repair shop to your location!
Feeling hot and uncomfortable in your car?
A/C blowing warm air instead of cold?
No time to visit a repair shop?
Need A/C fixed at your home or office?
Our certified mobile technicians diagnose and repair all A/C issues quickly and affordably, getting you back to cool comfort without you ever leaving your location.
with a Professional Tune-Up!
Regular maintenance keeps your car running efficiently—schedule your next oil change today.